NexQloud's partner broker
A licensed U.S. customs broker. We name it, with its license number, before you sign.
Files direct claims at the published fee.
Broker choice
A licensed customs broker, ours or yours, reviews every line and files.† Your power of attorney stays directly with your broker.
About 3 minutes on a sample file. Your email and name open it. We never ask for your ACE login or bank details.
Your broker
Are you a broker? See how you file for a client
Send an invite from your account. Your broker doesn't need a drawback desk.
You authorize sharing your claim package and its records with your broker for this claim. By rule, brokers keep your records confidential unless you consent in writing.[1]
The claim package lands in your broker's review queue. A licensed reviewer approves each line.
Your broker files in ACE as entry type 47, through its own CBP-authorized system.[2]
Your broker sets its own fee and terms, and bills you directly.
Our brokers
Pick a licensed broker from our directory, or NexQloud's partner broker. We never assign you a broker.
Brokers you choose here file at the published fee, and filing is included in it.
A licensed U.S. customs broker. We name it, with its license number, before you sign.
Files direct claims at the published fee.
Power of attorney
CBP requires your broker to get its power of attorney directly from you, the importer of record or drawback claimant.[3] It's usually CBP Form 5291.[4]
Your broker sends it, you sign it, and your broker keeps it.[5] We never collect, hold or relay it.
The same goes for your engagement letter. It's with the licensed broker who files your claim.
Your broker must report a data breach to CBP within 72 hours.[6]
Get started
Run the demo, then apply. No fee to apply.
We reply within 2 business days.
WhoYour firm
Bring a client. The agent drafts the claim lines.
WhoThe agent
Brokers approve and file. The client stays yours.
WhoYour broker
Your email and name open the demo. We never ask for your ACE login or bank details.
Ready now? Apply to partnerFor brokers
Your client wants you to file its drawback claim. You accept the invite, review the claim package and file under your license.
What you get for this client
What it costs
No workspace fee for this client.
You pay the claim-package fee for each of its claims ($1,250 Sealed or $1,000 Standard, up to 1,000 matched lines, then $1.25 or $1.00 a line) and bill your client your own fee.
Use the link in your client's email.
We check your license and permit before you see any client data.
Your engagement letter and power of attorney go from you to your client directly.
Approve, return or remove each one. Each approval is logged with the reviewer's name and the time.
File in ACE from your own system. Bill your client.
In Sealed mode, you see the claim lines you file, any exceptions your client sends you, and a source document only if your client releases it. No one else sees the documents without your client's consent.
Partners
Certified Filing Partners get a directory listing and a co-branded workspace. Or become a design partner: help shape the product before launch, and be first to offer it to your clients.
No fee to apply. We reply within 2 business days.
Directory
Every listed broker holds a U.S. customs broker license and a national permit, and names a licensed reviewer. We check each license before listing.
Every broker in our directory holds a U.S. customs broker license, names a licensed reviewer, carries errors-and-omissions insurance and has completed our certification.
The national permit lets it file at any of CBP's four drawback offices.[7]
Each listing shows the firm's name, its license and permit numbers, its licensed reviewer, the states and claim types it serves, and the date we last checked its license.
The directory opens to importers after launch. It lists Certified Filing Partners.
Written by the NexQloud Drawback team from the primary sources linked on this page.
NexQloud Drawback is software used by licensed customs brokers. NexQloud Drawback is not a government agency. This page is not legal advice.