Broker choice

Your broker files, or one of ours

A licensed customs broker, ours or yours, reviews every line and files.⁠† Your power of attorney stays directly with your broker.

Estimate my refund

About 3 minutes on a sample file. Your email and name open it. We never ask for your ACE login or bank details.

Your broker files, or one of ours Two paths side by side, Your broker and One of ours, meeting at the same end: the broker reviews every line and files in ACE. Claim package THE AGENT DRAFTS Your broker INVITE THEM One of ours OUR DIRECTORY Reviews every line FILES IN ACE Your broker files, or one of ours Two paths side by side, Your broker and One of ours, meeting at the same end: the broker reviews every line and files in ACE. Claim package THE AGENT DRAFTS Your broker INVITE THEM One of ours OUR DIRECTORY Reviews every line FILES IN ACE

Your broker

With your own broker

Are you a broker? See how you file for a client

  1. Invite them.

    Send an invite from your account. Your broker doesn't need a drawback desk.

  2. Give consent.

    You authorize sharing your claim package and its records with your broker for this claim. By rule, brokers keep your records confidential unless you consent in writing.⁠[1]

  3. They review.

    The claim package lands in your broker's review queue. A licensed reviewer approves each line.

  4. They file.

    Your broker files in ACE as entry type 47, through its own CBP-authorized system.⁠[2]

  5. They bill you.

    Your broker sets its own fee and terms, and bills you directly.

Our brokers

With one of ours

Pick a licensed broker from our directory, or NexQloud's partner broker. We never assign you a broker.

Brokers you choose here file at the published fee, and filing is included in it.

NexQloud's partner broker

A licensed U.S. customs broker. We name it, with its license number, before you sign.

Files direct claims at the published fee.

Power of attorney

Your power of attorney stays with your broker

CBP requires your broker to get its power of attorney directly from you, the importer of record or drawback claimant.⁠[3] It's usually CBP Form 5291.⁠[4]

Your broker sends it, you sign it, and your broker keeps it.⁠[5] We never collect, hold or relay it.

The same goes for your engagement letter. It's with the licensed broker who files your claim.

Your broker must report a data breach to CBP within 72 hours.⁠[6]

One line runs between You and Your broker, carrying the power of attorney and the engagement letter. NexQloud Drawback sits off that line. You POWER OF ATTORNEY ENGAGEMENT LETTER Your broker NexQloud Drawback

Get started

Bring drawback to your clients.

Run the demo, then apply. No fee to apply.

  1. 01

    Apply to partner.

    We reply within 2 business days.

    WhoYour firm

  2. 02

    Register a deal.

    Bring a client. The agent drafts the claim lines.

    WhoThe agent

  3. 03

    File under your license.

    Brokers approve and file. The client stays yours.

    WhoYour broker

Your email and name open the demo. We never ask for your ACE login or bank details.

Book a discovery call
Ready now? Apply to partner

For brokers

Brokers: when a client invites you to file

Your client wants you to file its drawback claim. You accept the invite, review the claim package and file under your license.

What you get for this client

  • A review queue for every claim line
  • Sealed receipts when your client chooses Sealed
  • A free 2-to-3-hour certification

What it costs

No workspace fee for this client.

You pay the claim-package fee for each of its claims ($1,250 Sealed or $1,000 Standard, up to 1,000 matched lines, then $1.25 or $1.00 a line) and bill your client your own fee.

  1. Open the invite.

    Use the link in your client's email.

  2. Verify your license.

    We check your license and permit before you see any client data.

  3. Send your own papers.

    Your engagement letter and power of attorney go from you to your client directly.

  4. Review every line.

    Approve, return or remove each one. Each approval is logged with the reviewer's name and the time.

  5. File and bill.

    File in ACE from your own system. Bill your client.

In Sealed mode, you see the claim lines you file, any exceptions your client sends you, and a source document only if your client releases it. No one else sees the documents without your client's consent.

Read the honest limits

Partners

Want more clients like this one?

Certified Filing Partners get a directory listing and a co-branded workspace. Or become a design partner: help shape the product before launch, and be first to offer it to your clients.

Apply to partner

No fee to apply. We reply within 2 business days.

Directory

Find a broker

Every listed broker holds a U.S. customs broker license and a national permit, and names a licensed reviewer. We check each license before listing.

What every listing requires and shows

Every broker in our directory holds a U.S. customs broker license, names a licensed reviewer, carries errors-and-omissions insurance and has completed our certification.

The national permit lets it file at any of CBP's four drawback offices.⁠[7]

Each listing shows the firm's name, its license and permit numbers, its licensed reviewer, the states and claim types it serves, and the date we last checked its license.

The directory opens to importers after launch. It lists Certified Filing Partners.

Written by the NexQloud Drawback team from the primary sources linked on this page.

NexQloud Drawback is software used by licensed customs brokers. NexQloud Drawback is not a government agency. This page is not legal advice.

Demo

Run the demo

Watch the agent turn a sample file into a claim folder. About 3 minutes.

We'll email you the link and add you to the waitlist. Unsubscribe anytime. We never ask for your ACE login or bank details.