Terms of use

This site is run by NexQloud AI Drawback, LLC ('we', 'us'), a NexQloud company.

NexQloud Drawback is software used by licensed customs brokers.

Partners apply now. Importers and exporters join the waitlist and try the demo with sample data.

The service opens to importers after launch.

• Use this site lawfully.
• No security testing outside our vulnerability disclosure policy.
• No scraping.
• Logins are for business use, one person each. Keep yours to yourself.
• Send us only information you may share.

Keep these out of every form and message:

• ACE logins or other credentials
• Bank account numbers
• CUI-marked files
• Drawings, specifications, ITAR or EAR technical data
• Covered defense information

We never ask for your ACE login or bank details.

The demo uses sample data, from a demonstration file with synthetic data. It is not advice.

Estimator results are estimates, not eligibility decisions. Your entries decide.

Nothing on this site, including the demo, is legal or tax advice.

NexQloud Drawback is not a government agency and is not affiliated with U.S. Customs and Border Protection.

We do not guarantee any refund. No outcome or timing is promised.

What you recover, and when, depends on your entries and on CBP.

The site and the demo come with no guarantee.

The agent drafts each claim line. A licensed customs broker, ours or yours, reviews every line and files.

We sign the client terms or the partner terms with each client or partner before any work begins.

NexQloud owns this site's software and content. Other names, and the sources we cite, belong to their owners.

Sites we link to, such as CBP's, have their own terms.

We may change or pause the site or the demo at any time. We may end access for anyone who breaks these terms.

When we change these terms, we post the new version on this page.

If you have a concern about this site, tell us through our contact page.