Eligibility

What is duty drawback for ecommerce in 2026?

In 2026, more e-commerce imports pay duty, so more of the goods that leave again, such as cross-border orders and returns, can carry drawback.⁠[1]

  • Filed by a licensed broker⁠†
  • Published fees, charged after CBP pays
  • Sealed on AMD SEV-SNP

The change is de minimis.

The duty-free exemption for low-value shipments has been suspended since August 29, 2025, and since June 24, 2026, indefinitely for every mode except the international postal network; by statute, it ends on July 1, 2027.

Low-value goods generally pay duty, including Section 301 duty where it applies.

Two paths fit e-commerce brands:

  • International orders. Duty-paid goods shipped unused to customers abroad may qualify as unused merchandise drawback, with a notice of intent or a waiver.
  • Returns. Retail goods returned for any reason may qualify as rejected merchandise once you export or destroy them.

    You can designate an import made within 1 year before, with the same 8-digit HTS subheading and product identifier, such as a SKU.

Returns are large: retailers expected $849.9 billion of them in 2025, with an online return rate of 19.3%.

Each export or destruction needs advance notice, so returns claims work best as a program.

Your broker confirms whether informal or postal entries can back a claim.

Your store's order and returns data can serve as evidence; see Duty drawback for consumer brands and e-commerce. Your entries decide.

  • Federal Register, June 24, 2026⁠[1]
  • NRF, Oct 15, 2025⁠[2]
  • 19 U.S.C. 1313(c), (j)⁠[3]
  • 19 CFR Part 190, Subparts C, D and G⁠[4]⁠[5]⁠[6]
Also asked
  • Does duty drawback apply to ecommerce brands?
  • Can DTC brands claim duty drawback?
  • Is duty drawback worth it for ecommerce brands?
  • Does duty drawback apply to international fulfillment?

Written by the NexQloud Drawback team from the primary sources linked on this page.

Not legal advice. NexQloud Drawback is not a government agency.

NexQloud Drawback is software used by licensed customs brokers.

Get started

Read less. Run the demo.

Run the demo on a sample file. About three minutes.

  1. 01

    Upload one quarter.

    Entry summaries, invoices and export records.

    WhoYou

  2. 02

    AI drafts your claim.

    It ties each export to its import, to the cent.

    WhoThe agent

  3. 03

    Your broker files. CBP pays you.

    The refund goes directly to your bank account.

    WhoA licensed broker

Your email and name open the demo. We never ask for your ACE login or bank details.

Book a discovery call
Ready now? Start a claim

IEEPA refunds

Got your IEEPA refund? Drawback is the one that repeats.

We check every entry for CAPE first, the order CBP recommends.⁠[7] Drawback can recur every year.

Which tariffs qualify?

Section 301 duties, the Section 122 surcharge and the Section 338 duties on Canada all qualify.⁠[8]⁠[9]⁠[10]

How CAPE and drawback fit together

For partners

Be the firm that finds your clients a second refund.

Brokers earn the drawback fee. CPA firms bill their own work. Refund firms keep their CAPE clients. Design partners help shape it before launch.

Apply to partner

No fee to apply. We reply within 2 business days.

Questions

Top questions

All questions
What is duty drawback?

A refund of up to 99% of the duties, taxes and fees you paid on imports that you later export or destroy, or that went into products you export.⁠[3] It works in any industry.

When can I start?

We open to importers in waves, in the order of the waitlist. The demo shows the whole product with sample data today, and partners can apply now.

What will you need from me?

One quarter of records to start: entry summaries, invoices, packing lists, shipping documents, and export, return or destruction records.

How long until CBP pays?

With accelerated payment, CBP can pay before the claim is final. Its only published timing, from December 2018: processing "will generally take place within 3 weeks of the claim resubmission date."⁠[11]

Can I use my own customs broker?

Yes. Invite your own broker, or use one we name before you sign. Your POA stays with your broker, and your broker sets its own fee.

What if CBP pays less than claimed?

The fee follows what CBP actually pays. If CBP later recovers part of a payment, the fee is reduced to match.

Do you file CAPE claims?

No. We check every entry for CAPE first and flag what belongs there. You or your broker files CAPE. Refund firms work through one of you.

Demo

Run the demo

Watch the agent turn a sample file into a claim folder. About 3 minutes.

We'll email you the link and add you to the waitlist. Unsubscribe anytime. We never ask for your ACE login or bank details.