How much does NexQloud Drawback cost?
The fee is a published share of the duty principal CBP refunds, charged only after CBP pays. Standard is 2 points less.[1]
FAQ
The fees are published, charged on principal only, and due only after CBP pays. When a NexQloud partner broker files your claim, it charges the published fee.
15 questions
The fee is a published share of the duty principal CBP refunds, charged only after CBP pays. Standard is 2 points less.[1]
Up to 99% of the duties, taxes and fees you paid on imports that you later export or destroy; 99% is the legal maximum.[2]
For each matched import line, drawback is up to 99% of the duty paid on the units you exported or destroyed, program by program.[2]
It's accurate enough to decide whether to look closer, not to budget a refund.
The estimator works from your totals, not your entries.
For a number you can plan around, the first result is built line by line from a quarter of your own records, and it shows which documents are missing.
The demo shows one on sample data, and the service opens to importers after launch. Your entries decide.
Common structures are a percentage of the refund, a flat fee per claim, and hourly or retainer billing (as of October 2026).
The NexQloud Drawback schedule is published: 20%, 15% and 12% across the lookback tiers in Sealed, and 18%, 13% and 10% in Standard, charged after CBP pays.
Compare effective rates at your size.
No. The published schedule applies to every direct client alike.
The rates already fall as recovery grows.
Clients of our Advisory Partners and unlicensed Recovery Partners get partner pricing: 10% off the published percentage fee, when a NexQloud partner broker files.
From year 2 of an ongoing program, you can choose a fixed annual fee instead.
Brokers that file on our software set their own prices for their clients.
After CBP pays. Your broker invoices you after CBP pays into your own account, due in 30 days.
There's no retainer or upfront charge, and if nothing comes back, nothing is owed.
The fixed annual option and the in-house plan are the exceptions: they're billed on a set schedule.
Any interest CBP pays is yours; the fee is charged on principal only.
CAPE refunds IEEPA duty plus interest.
Customs refund interest uses rates reset each quarter: for October to December 2026, the federal short-term rate of 4% plus 2 points for corporations (6%) or 3 points for others (7%).
Whether interest applies to a given drawback claim is a question for your broker.
Ask your CPA; we don't give tax or accounting advice.
For financial statements, CPA firms note that expected refunds generally represent gain contingencies until realized.
We give your CPA the line-level CSV and the claim totals, so every entry can be traced.
CPA firms in our Certified Advisor tier get an accounting packet for their clients.
That's a contract question, not a CBP rule.
CBP pays IEEPA refunds to the importer of record and drawback to the claimant; neither rule decides what you owe a customer.
Check your contract and pricing terms with counsel.
If your customer exports the goods, it may be the drawback claimant itself, or it may waive that right to you. Not legal advice.
Your own broker contracts with you, sets its fee and bills you directly; the published schedule applies when a NexQloud partner broker files.
Either way, your power of attorney stays directly with your broker.
If nothing comes back, nothing is owed. If CBP reduces or recovers a payment at liquidation, the fee is reduced to match.
The minimum fee never exceeds 25% of what a filed claim recovers.
Fees on claims already filed stay due when CBP pays, even if you end the engagement.
No. There's no retainer, no prefunding, no advance, no purchase or assignment of your refund, and no Form 4811 designation to us.
CBP pays drawback to the claimant, into your own account.
Third-party costs, such as a bond for accelerated payment, are quoted before you agree; you pay the surety directly, and anything above $500 needs your written approval.
Each program year: 15% of the first $1M recovered and 12% above that in Sealed; 13% and 10% in Standard.
From year 2, you can switch to a fixed annual fee of 13% (Sealed) or 11% (Standard) of the prior year's principal, billed quarterly.
Either way, the fee is based on principal only.
A flat annual subscription for companies whose own trade team prepares claims on our software and whose broker files them.
It costs $15,000 a year for up to 2,500 entries analyzed, or $37,500 for up to 10,000, in Sealed; $12,000 or $30,000 in Standard.
There's no percentage of the refund, and your broker bills its filing separately.
Editorial
Written by the NexQloud Drawback team from the primary sources linked on this page.
Not legal advice. NexQloud Drawback is not a government agency.
NexQloud Drawback is software used by licensed customs brokers.
Get started
Run the demo on a sample file. About three minutes.
Entry summaries, invoices and export records.
WhoYou
It ties each export to its import, to the cent.
WhoThe agent
The refund goes directly to your bank account.
WhoA licensed broker
Your email and name open the demo. We never ask for your ACE login or bank details.
Ready now? Start a claimIEEPA refunds
We check every entry for CAPE first, the order CBP recommends.[8] Drawback can recur every year.
For partners
Brokers earn the drawback fee. CPA firms bill their own work. Refund firms keep their CAPE clients. Design partners help shape it before launch.
No fee to apply. We reply within 2 business days.
A refund of up to 99% of the duties, taxes and fees you paid on imports that you later export or destroy, or that went into products you export.[2] It works in any industry.
We open to importers in waves, in the order of the waitlist. The demo shows the whole product with sample data today, and partners can apply now.
One quarter of records to start: entry summaries, invoices, packing lists, shipping documents, and export, return or destruction records.
With accelerated payment, CBP can pay before the claim is final. Its only published timing, from December 2018: processing "will generally take place within 3 weeks of the claim resubmission date."[12]
Yes. Invite your own broker, or use one we name before you sign. Your POA stays with your broker, and your broker sets its own fee.
The fee follows what CBP actually pays. If CBP later recovers part of a payment, the fee is reduced to match.
No. We check every entry for CAPE first and flag what belongs there. You or your broker files CAPE. Refund firms work through one of you.