Partners

How does the duty drawback partner program work?

Partners join one of three tracks, set by licensing: licensed brokers file, advisers refer and advise, and IEEPA refund firms join by licensing status.

  • Filed by a licensed broker⁠†
  • Published fees, charged after CBP pays
  • Sealed on AMD SEV-SNP
  • Filing Partners (licensed customs brokers, and broker-licensed forwarders and 3PLs): Connected Broker, for one client that invited you; Certified Filing Partner, for several clients, with a directory listing; White-label Partner, with your brand and domain.
  • Advisory Partners (CPA firms, fractional CFOs, consultants, trade law firms, ERP firms, PE firms, lenders, and forwarders without a broker license): Referral Advisor, Certified Advisor, and Alliance for networks and associations.
  • Recovery Partners (IEEPA refund firms): the Filing track if you hold a brokerage, the Advisory track if you don't.

Design partners help shape the product before launch, and are first to offer it to their clients.

How the work runs for your clients: the client uploads; the agent drafts the claim package; a licensed broker approves every line and files under its own license.

The power of attorney runs directly between client and broker. Partners see claim status only with the client's written consent.

What partners get depends on the track. Licensed brokers get the software model.

For advisers and unlicensed refund firms: your clients get partner pricing; you bill your own work.

Apply in a short form; we reply within 2 business days.

  • 19 CFR 111.24⁠[1]
  • CBP ruling H350722, Jan 16, 2026⁠[2]
Also asked
  • I'm a customs broker, freight forwarder or accounting firm. Can I partner with NexQloud Drawback?
  • What types of firms qualify for the partner program?
  • How does NexQloud Drawback handle the actual drawback processing for my clients?

Written by the NexQloud Drawback team from the primary sources linked on this page.

Not legal advice. NexQloud Drawback is not a government agency.

NexQloud Drawback is software used by licensed customs brokers.

Get started

Read less. Run the demo.

Run the demo on a sample file. About three minutes.

  1. 01

    Upload one quarter.

    Entry summaries, invoices and export records.

    WhoYou

  2. 02

    AI drafts your claim.

    It ties each export to its import, to the cent.

    WhoThe agent

  3. 03

    Your broker files. CBP pays you.

    The refund goes directly to your bank account.

    WhoA licensed broker

Your email and name open the demo. We never ask for your ACE login or bank details.

Book a discovery call
Ready now? Start a claim

IEEPA refunds

Got your IEEPA refund? Drawback is the one that repeats.

We check every entry for CAPE first, the order CBP recommends.⁠[3] Drawback can recur every year.

Which tariffs qualify?

Section 301 duties, the Section 122 surcharge and the Section 338 duties on Canada all qualify.⁠[4]⁠[5]⁠[6]

How CAPE and drawback fit together

For partners

Be the firm that finds your clients a second refund.

Brokers earn the drawback fee. CPA firms bill their own work. Refund firms keep their CAPE clients. Design partners help shape it before launch.

Apply to partner

No fee to apply. We reply within 2 business days.

Questions

Top questions

All questions
What is duty drawback?

A refund of up to 99% of the duties, taxes and fees you paid on imports that you later export or destroy, or that went into products you export.⁠[7] It works in any industry.

When can I start?

We open to importers in waves, in the order of the waitlist. The demo shows the whole product with sample data today, and partners can apply now.

What will you need from me?

One quarter of records to start: entry summaries, invoices, packing lists, shipping documents, and export, return or destruction records.

How long until CBP pays?

With accelerated payment, CBP can pay before the claim is final. Its only published timing, from December 2018: processing "will generally take place within 3 weeks of the claim resubmission date."⁠[8]

Can I use my own customs broker?

Yes. Invite your own broker, or use one we name before you sign. Your POA stays with your broker, and your broker sets its own fee.

What if CBP pays less than claimed?

The fee follows what CBP actually pays. If CBP later recovers part of a payment, the fee is reduced to match.

Do you file CAPE claims?

No. We check every entry for CAPE first and flag what belongs there. You or your broker files CAPE. Refund firms work through one of you.

Demo

Run the demo

Watch the agent turn a sample file into a claim folder. About 3 minutes.

We'll email you the link and add you to the waitlist. Unsubscribe anytime. We never ask for your ACE login or bank details.