What is duty drawback?
Duty drawback is a refund of up to 99% of the duties, taxes and fees paid on imported goods that are later exported or destroyed.[1]
11 questions
Duty drawback is a refund of up to 99% of the duties, taxes and fees paid on imported goods that are later exported or destroyed.[1]
Yes. Say you paid $10,000 of duty to import 1,000 valves and later exported 400 of them unused (an illustration, not a client result).
Drawback can return up to 99% of the duty on those 400: up to $3,960, plus a share of the fees on that entry.
For a full worked file, see the demonstration file (synthetic data): Meridian Aerostructures, a fictional supplier, with 12 entries, 73 documents and 6 export shipments.
Drawback returns duty that was lawfully paid, because the goods later left the country or were destroyed.
Other duty refunds correct duty that was overpaid or that the law didn't support, through a correction, a protest or, for IEEPA duty, a CAPE declaration.
The two can touch the same entry, which is why their order matters; see Can I claim both an IEEPA refund and duty drawback on the same entry?
Yes. Drawback remains law under 19 U.S.C. 1313, and CBP's drawback regulations have had no substantive change since 2021; the June 2024 edits touched only the appendices.
The 2026 duties feed it: Section 301, including the forced-labor and Brazil actions, the Section 122 surcharge and the Section 338 duties on Canada are all drawback-eligible.
No. Drawback is optional: the exporter, or the party it waives the right to, chooses whether to claim.
If you do claim, you must file within five years of import and keep the claim records for three years after the claim liquidates.
There are three main types: unused merchandise, manufacturing and rejected merchandise.
Direct identification claims duty on the same goods you imported; substitution claims it on other goods of the same kind, matched by tariff classification.
Each export or destruction is tied to a specific import entry and line, either by tracing the same goods through your records or by substitution within the same 8-digit HTS subheading.
The agent proposes each match with its evidence: the export record, the import line and the document behind each.
Your broker reviews and approves every match before anything is filed.
AI duty drawback means software reads your customs records and drafts each claim line with its evidence, while a licensed customs broker decides and files.
The agent drafts claims for unused merchandise (direct identification and substitution), manufacturing, rejected merchandise and destruction.
Every engagement also includes the IEEPA sequencing check.
We don't file CAPE declarations or protests, and we don't handle litigation; your broker, refund firm or counsel does.
A licensed customs broker, ours or yours, reviews every line and files.
Neither. NexQloud Drawback is software from NexQloud AI Drawback, LLC, a NexQloud company.
The company is not a customs broker and does not file claims. A licensed customs broker, ours or yours, reviews every line and files.
Editorial
Written by the NexQloud Drawback team from the primary sources linked on this page.
Not legal advice. NexQloud Drawback is not a government agency.
NexQloud Drawback is software used by licensed customs brokers.
Get started
Run the demo on a sample file. About three minutes.
Entry summaries, invoices and export records.
WhoYou
It ties each export to its import, to the cent.
WhoThe agent
The refund goes directly to your bank account.
WhoA licensed broker
Your email and name open the demo. We never ask for your ACE login or bank details.
Ready now? Start a claimIEEPA refunds
We check every entry for CAPE first, the order CBP recommends.[4] Drawback can recur every year.
For partners
Brokers earn the drawback fee. CPA firms bill their own work. Refund firms keep their CAPE clients. Design partners help shape it before launch.
No fee to apply. We reply within 2 business days.
A refund of up to 99% of the duties, taxes and fees you paid on imports that you later export or destroy, or that went into products you export.[1] It works in any industry.
We open to importers in waves, in the order of the waitlist. The demo shows the whole product with sample data today, and partners can apply now.
One quarter of records to start: entry summaries, invoices, packing lists, shipping documents, and export, return or destruction records.
With accelerated payment, CBP can pay before the claim is final. Its only published timing, from December 2018: processing "will generally take place within 3 weeks of the claim resubmission date."[15]
Yes. Invite your own broker, or use one we name before you sign. Your POA stays with your broker, and your broker sets its own fee.
The fee follows what CBP actually pays. If CBP later recovers part of a payment, the fee is reduced to match.
No. We check every entry for CAPE first and flag what belongs there. You or your broker files CAPE. Refund firms work through one of you.