Basics

What is the difference between direct identification and substitution drawback?

Direct identification claims duty on the same goods you imported; substitution claims it on other goods of the same kind, matched by tariff classification.

  • Filed by a licensed broker⁠†
  • Published fees, charged after CBP pays
  • Sealed on AMD SEV-SNP
  • Direct identification. You trace the exported goods, or the products made from them, back to a specific import entry and line.

    For goods mixed in inventory, CBP accepts accounting methods such as first-in first-out, last-in first-out, low-to-high and average.

  • Substitution. Goods in the same 8-digit HTS subheading stand in for the import (for unused merchandise, 10 digits where the 8-digit description begins with "other").

    For unused merchandise, you must have possessed the substituted goods before export.

    Drawback is capped at 99% of the lesser of the duty on the import and the duty the exported article would bear if it were imported.

Two rules apply to both. An import line can't be split between the two methods; the first accepted claim sets its basis.

And the lesser-of cap can cut a substitution claim when duties differ by country of origin, as many 2026 Chapter 99 duties do.

How CBP applies the cap in those cases isn't settled, so your broker decides line by line.

  • 19 U.S.C. 1313(b), (j)(2)⁠[1]
  • 19 CFR Part 190, Subparts A and E⁠[2]⁠[3]

Written by the NexQloud Drawback team from the primary sources linked on this page.

Not legal advice. NexQloud Drawback is not a government agency.

NexQloud Drawback is software used by licensed customs brokers.

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Read less. Run the demo.

Run the demo on a sample file. About three minutes.

  1. 01

    Upload one quarter.

    Entry summaries, invoices and export records.

    WhoYou

  2. 02

    AI drafts your claim.

    It ties each export to its import, to the cent.

    WhoThe agent

  3. 03

    Your broker files. CBP pays you.

    The refund goes directly to your bank account.

    WhoA licensed broker

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IEEPA refunds

Got your IEEPA refund? Drawback is the one that repeats.

We check every entry for CAPE first, the order CBP recommends.⁠[4] Drawback can recur every year.

Which tariffs qualify?

Section 301 duties, the Section 122 surcharge and the Section 338 duties on Canada all qualify.⁠[5]⁠[6]⁠[7]

How CAPE and drawback fit together

For partners

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Brokers earn the drawback fee. CPA firms bill their own work. Refund firms keep their CAPE clients. Design partners help shape it before launch.

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Questions

Top questions

All questions
What is duty drawback?

A refund of up to 99% of the duties, taxes and fees you paid on imports that you later export or destroy, or that went into products you export.⁠[1] It works in any industry.

When can I start?

We open to importers in waves, in the order of the waitlist. The demo shows the whole product with sample data today, and partners can apply now.

What will you need from me?

One quarter of records to start: entry summaries, invoices, packing lists, shipping documents, and export, return or destruction records.

How long until CBP pays?

With accelerated payment, CBP can pay before the claim is final. Its only published timing, from December 2018: processing "will generally take place within 3 weeks of the claim resubmission date."⁠[8]

Can I use my own customs broker?

Yes. Invite your own broker, or use one we name before you sign. Your POA stays with your broker, and your broker sets its own fee.

What if CBP pays less than claimed?

The fee follows what CBP actually pays. If CBP later recovers part of a payment, the fee is reduced to match.

Do you file CAPE claims?

No. We check every entry for CAPE first and flag what belongs there. You or your broker files CAPE. Refund firms work through one of you.

Demo

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Watch the agent turn a sample file into a claim folder. About 3 minutes.

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